Hosted services
Many companies opt to run their contact center as a contracted service.
With this aim, Interaxa has developed a Hosted Service platform that allows your company to provide the customer service through a contact center without acquiring the infrastructure, taking on a monthly fee or on a “pay per use” basis (number of calls or agents, productivity, revenue).
The benefits of this kind of service range from the reduction of maintenance costs to the platform flexibility and scalability.
Also, your company will always rely on the latest technology without the need for capital expenditure.
In addition, you will be benefitted by leaving your solution management, design and operation on the hands of experts.